Privacy Policy

1. Who We Are

Dominio Capitivo ("we", "us", or "our") operates this website and the services made available through it. For the purposes of applicable data protection law, Dominio Capitivo acts as the data controller for personal information collected through our site, unless otherwise stated.

2. Information We Collect

We may collect the following categories of information depending on how you interact with us:

• Information you provide directly Name, email address, phone number, and any other details you submit through contact forms, lead forms, or account registration.
• Technical and usage data IP address, browser type, device information, pages visited, referral source, and timestamps, typically collected automatically via server logs or cookies.
• Communications Records of correspondence if you contact us by email, phone, or through the website, including content and metadata of those exchanges.
• Cookies and similar technologies Information collected through cookies, pixels, or local storage used for site functionality, analytics, and preference management. See Section 7 for details.

3. How We Use Your Information

We use the information we collect for purposes that may include:

• Providing our services Responding to enquiries, processing requests, and delivering the content or services you have asked for.
• Improving our website Analysing usage patterns to understand how visitors interact with our pages and to improve functionality and content.
• Communication Sending administrative messages, updates, or marketing communications where you have consented or where otherwise permitted.
• Legal and compliance Meeting legal obligations, enforcing our terms, and protecting the rights, property, or safety of Dominio Capitivo and others.

4. Legal Basis for Processing

Where required by applicable law, we rely on one or more of the following legal bases to process your personal information: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your rights.

5. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers Third parties who perform functions on our behalf, such as hosting, analytics, email delivery, or customer support tools, under appropriate confidentiality and data protection obligations.
• Legal and regulatory authorities Where required to comply with a legal obligation, enforce our rights, or respond to lawful requests from public authorities.
• Business transfers In connection with a merger, acquisition, reorganisation, or sale of assets, where personal information may be transferred as part of that transaction.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and the purpose for which it was collected.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate correctly, remember preferences, and gather analytics. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of parts of the website. Where required by law, we will request your consent before placing non-essential cookies.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If personal information is transferred to, stored, or processed in a country outside your own, we will take steps intended to ensure that such transfers comply with applicable data protection requirements, where such requirements apply.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Access Request confirmation of whether we process your personal data and obtain a copy of it.
• Correction Request that inaccurate or incomplete personal data be corrected or updated.
• Deletion Request deletion of personal data, subject to certain legal exceptions.
• Objection and restriction Object to or request restriction of certain processing activities, including direct marketing.
• Portability Request a copy of your data in a structured, commonly used, machine-readable format, where applicable.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to your request.

11. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via the details listed on our Contact page.